InSyncCircle account & data deletion

Delete your account in the app

1. Open InSyncCircle, sign in to the account you want to delete, and enter the parent interface.
2. Open Settings → Personal Settings, find “Delete Account”, and check whether your account is eligible for deletion.
3. Select “Delete Account”, read the scope and effects in “Confirm Account Deletion”, then select “Continue Deletion” if you wish to proceed.
4. Review “Final Confirmation” and select “Permanently Delete”. After processing, the app signs you out and returns to the sign-in page. If it reports incomplete processing or a failure, follow the on-screen instructions.

Deletion cannot be undone. First read the scope and data retention information below. If the button is unavailable, follow the app’s instructions to resolve outstanding member, subscription, payment or upload issues. If you cannot sign in or complete deletion yourself, use the email request option below.

Request deletion

If your email app does not open, send an email to support@LifeArchive.me.

Use the subject “InSyncCircle account deletion request” and include your registered email or sign-in method and a contact email. Send from your registered email if available. Do not send passwords, verification codes, payment card numbers, or detailed child information.

The button opens an email draft; you must send it in your email app. After receiving it, we will verify account ownership, confirm the deletion scope, any outstanding steps and the expected completion time, and email you when processing is complete.

What deletion covers

Once account deletion is completed, sign-in details and linked third-party sign-in identities are removed and the account can no longer sign in. Tasks, rewards, growth records, settings and associated user content in the current family are cleaned up within the verified deletion scope. Deletion is irreversible. Where other family members or child profiles are involved, we first verify authority and impact to avoid deleting another person’s data.

You can also start deletion in the parent app under Settings → Delete account. In-app deletion may be unavailable while other family members, active subscriptions, payments, refunds or uploads remain outstanding; you can still email us to request deletion and assistance. Deleting an account does not automatically cancel Apple or Google Play subscriptions; manage those subscriptions through the purchase platform.

Data retained

Account deletion does not erase payment, refund, subscription-entitlement or related financial audit records. The current system retains these historical records and transaction-party snapshots without an automatic deletion deadline for financial reconciliation, dispute handling and security audits; their live links to the deleted account are removed. Account deletion therefore does not mean that every item of personal data is immediately erased.

When family-account deletion completes, associated raw usage analytics and analytics preferences are deleted. Anonymous daily aggregates that can no longer be linked to the family are retained for up to 13 months. Backups and provider-held records follow their applicable retention rules; our reply will explain retention relevant to your request.

Read the full Privacy Policy